Privacy Policy

SeatAll Privacy Policy

Last updated: April 24, 2024

SeatAll ("we", "us", "our") provides AI-assisted seating-planning tools. This policy explains how we collect, use, and share personal information when you use SeatAll products or visit seatall.co.

1. Information We Collect

  • Contact data: name, email address, event or wedding details submitted in forms.
  • Usage data: IP address, device information, browser type, referral URLs, and interactions with the site.
  • Support content: messages or files you provide to support or feedback channels.

2. How We Use Information

  • Deliver, maintain, and improve the SeatAll services.
  • Send waitlist updates, onboarding information, and marketing messages (opt-out anytime).
  • Analyze usage to secure the platform, detect abuse, and troubleshoot issues.
  • Comply with legal obligations and enforce our agreements.

3. Sharing

  • Vetted service providers (hosting, analytics, customer support) under contractual safeguards.
  • Legal authorities when required to comply with laws or defend our rights.
  • Another organization if SeatAll undergoes a merger, acquisition, or asset sale.

4. Cookies & Tracking

We use cookies and similar technologies for analytics, personalization, and remembering preferences. You can disable cookies at the browser level, but some features may not function properly.

5. Data Retention

We retain personal data only as long as needed for the purposes above or as required by law. When no longer needed, we delete or anonymize the information.

6. Your Rights

Depending on your region, you may request access, correction, deletion, or restriction of your personal data. Contact us at privacy@seatall.co to exercise these rights. We may require verification before fulfilling a request.

7. International Transfers

SeatAll and its service providers may process data in the United States and other countries. We implement safeguards consistent with applicable law when transferring data across borders.

8. Children

SeatAll is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child provided data, please contact us so we can delete it.

9. Changes

We may update this Privacy Policy to reflect operational or legal requirements. When we do, we will revise the "Last updated" date. Significant changes may be communicated by email or through the product.

10. Contact

Questions about privacy or data rights? Email us at privacy@seatall.co.